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  • Q. Are there any restrictions on where wine can be shipped?
  • A. We ship wine to the following 27 states: Alaska (AK), Arizona (AZ), California (CA), Colorado (CO), Connecticut (CT), Florida (FL), Hawaii (HI), Idaho (ID), Illinois (IL), Iowa (IA), Louisiana (LA), Minnesota (MN) Missouri (MO), Nebraska (NE), Nevada (NV), New Mexico (NM), North Carolina (NC), North Dakota (ND), Ohio (OH), Oregon (OR), Texas (TX), Virginia (VA), Vermont (VT), Wisconsin (WI), Washington DC (DC), West Virginia (WV), Wyoming (WY).
  • Q. Can I customize my basket?
  • A. Yes. Your custom order must be placed between January 1st and November 20th due to the volume of business during the month of December.
  • Q. Can I Order over the Phone?
  • A. Absolutely. Operators are available during normal working hours.
  • Q. Can you ship internationally?
  • A. Not at this time.
  • Q. Do you Accept Corporate Checks
  • A. Yes. We accept corporate checks. Also we offer 5% discount for corporate checks in lieu of a credit card transaction.
  • Q. Do you ever substitute your products?
  • A. In the rare event that a particular product in a gift is out of stock, you will receive an automatic upgrade for the replacement of that item.
  • Q. How are the gifts assembled?
  • A. They are hand assembled and shrink wrapped to ensure safety during shipping
  • Q. How long does it take for the gift to arrive?
  • A. We are a UPS Preferred Customer. Along with UPS Ground shipping, we offer Next Day, 2nd Day, and 3rd Day Air. During checkout, you can select the shipping method you prefer. We also offer hand delivery in our local area, newport beach, Corona Del Mar, Costa Mesa and Santa Ana.
  • Q. How long will the food in the gifts be consumable?
  • A. 6 months from the date of purchase.
  • Q. Is there any sales tax on your gifts?
  • A. We are required to collect sales tax on gifts that are shipped to the state of California.
  • Q. What are Your Business Hours?
  • A. Designs by Geneva is open from 8 a.m. to 6 p.m. PST, Monday through Friday. During the month of December we are open 7 a.m. to 8 p.m. PST Monday through Friday and 9 a.m. to 2 p.m. PST Saturday & Sunday.
  • Q. What is Your Guarantee Policy?
  • A. We stand behind the quality of our products and services. If at any time one of our items fails to meet your expectations, simply return the item within 7 days and we will refund, replace, or exchange it - whichever you prefer.
  • Q. Will my information ever be shared or sold to other parties?
  • A. Designs by Geneva respects the privacy of our customers; our company policy is to never disclose our customers' information with any other parties